Effective date: 09/28/2025

At Feelings Not Mutual, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase through https://feelingsnotmutual.com/. By using our Site, you agree to the practices described in this Policy.

1. What Information We Collect

Personal information you provide

• Your name
• Billing and shipping address
• Email address
• Phone number
• Payment information (e.g., credit/debit card, Interac, or crypto addresses)

Device information

• IP address
• Web browser type and version
• Time zone
• Referring/exit pages
• Site interactions (via cookies, pixels, and log files)

2. How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your purchases
• To send updates, offers, or newsletters (if you’ve opted in)
• To screen for potential fraud or security issues
• To improve your shopping experience through analytics and personalization

3. Consent and Control

How consent is given. By completing a transaction, signing up for our newsletter, or browsing our Site, you consent to the collection and use of your information for those specific purposes.

How to withdraw consent. You can withdraw your consent at any time by contacting info@feelingsnotmutual.com.

4. Disclosure of Your Information

Disclosures

• To comply with legal obligations
• To enforce our Terms of Service
• To protect our legal rights
• If our business is sold or merged

We do not sell or rent your personal information to third parties for their own marketing.

5. Third-Party Services

We use services like Shopify and Google Analytics to operate our Site. These providers may access your information only to the extent needed for their services.

Links

• Shopify
• Google

6. Payment Information

• Payments are processed via secure third-party gateways.
• Payment details are encrypted and not stored on our servers.
• We follow PCI-DSS standards for payment security.

7. Cookies & Tracking Technologies

Cookie types

• Session cookies for login status and cart
• Analytics cookies for site usage
• Preference cookies for display and region settings
• Advertising cookies for personalized ads

http://www.allaboutcookies.org

8. Targeted Advertising

We may use your data for personalized marketing via platforms like Facebook, Google Ads, and Retention.com.

Opt out links

• Facebook
• Google
• Daa

9. Data Retention

We retain your order information for our records unless and until you request its deletion.

10. Security

• SSL encryption for all data transfers
• AES-256 encryption through Shopify
• PCI-DSS compliance for all payment handling
• Industry best practices for data protection

11. Age of Consent

By using our site, you confirm you are of the age of majority in your jurisdiction or are using it with a parent or guardian's permission. We do not knowingly collect data from children under 13.

12. Your Rights (GDPR & CCPA)

Rights

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to object to processing in some cases

Contact. To exercise your rights, contact info@feelingsnotmutual.com.

13. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on our website. Significant updates may also be communicated by email.

14. Contact Us

For any questions or concerns about your privacy or this policy, please email info@feelingsnotmutual.com.

Feelings Not Mutual is committed to respecting your privacy and ensuring your shopping experience is safe and transparent.